ICTV is an independent service company in Basingstoke with an extensive service area around the South East of the United Kingdom. We offer extensive, high quality repair services of LCD, LED and Plasma televisions, DVD, Blu-ray and HDD (Hard Disc Drive) players and recorders, Camcorders and Hi-Fi Audio products. This includes most makes and models of electronic domestic appliances with or without warranty.
Established in early 1980 we have a wealth of experience in prompt and professional repair of your appliance and are authorised by all leading manufacturers to service and repair their goods.
Our computerised database repair tracking allows us to always know at what stage your repair is at whilst with us, right up to its completion.
Our Branch in Basingstoke extends our excellent service into Surrey, Hampshire, West London, London and as far as Wiltshire. Portsmouth Branch Service extends into Sussex & Dorset as well as the Hampshire area the workshop is based in.
Our technicians undergo constant training & product update courses that keep us up to date with all the latest developments in home entertainment equipment, ready to give you the help you need, when you need it.
As well as repairs to home electronic products, we can also offer a wall mount installation service for flat panel television sets. Our wall mount installation team can help you to achieve that "Home Cinema" feeling, so why not call today and book your appointment to your night out at home! (Popcorn & drinks not provided)
Microwave & bread-makers by Panasonic are the latest additions to the ICTV service line up, our clients include the John Lewis Group, Shasonic Group & as part of the 'First Trade Association Group' and Noise UK Service Network, we repair for other major high street names & brands. Call our service team today to book a service call, or use the booking form on our website for a call back to arrange our service for your product.
Remember, warranty repairs are free*
iPhone Screen Repairs
As well as Televisions and Media Players, ICTV now also offers iPhone screen and digitiser replacements for iPhone 3, 3g, 4 or 4S. If you have a cracked screen from a fall, we can make your phone like new without the expense of a brand new handset. Check our price listing for more details of replacement costs.
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From Plasma to LED, ICTV is equipped to handle any diagnosis and repair to your television set be that in our workshop or on-site in your home.
Our engineers are equipped with the very latest diagnostic equipment, enabling them to quickly identify problems with your product. We do our best to diagnose faults and repair them in the house, however should a fault be more serious, it may be required to take it back to the workshop for repair.
If your product requires in-depth diagnosis we will collect it and bring it in to one of our workshops where our team of highly skilled bench engineers will attend to the fault and keep you informed each step of the way.
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One of the most frustrating things that can happen to a Smartphone is the screen cracking, especially when the screen makes up over 50% of your entire phone. You could struggle to use your phone until your contract is due for an upgrade, or, you could come see us and have your screen repaired at a competitive rate and use your phone to the fullest again.
Our professional staff are well equipped to repair your phone's screen, replacing the damaged glass and digitiser as one complete item, making your phone work like new.
Personal Data
We understand the importance of personal data and as such we have a strict data protection policy in place. We guarantee that no data from your phone will be viewed, removed or modified in anyway during the repair process so there is no need to remove your personal data (although you certainly can if you feel you want to - just remember to back it all up first!).
Lesleyanne
Bruce is a credit to your company and I wish there were more like him in the service Industry!
Antal
I'd like to say a big thank you for your recent repair job and overall service. Your colleagues were very polite on the phone and during the replacement job as well.
Pelle
I would like to express my thanks for your quick and competent repair to our television. It was a pleasure to have both engineers around.
Bill
I just wanted to thank you for the courteous service and the time that was taken to proprely explain the remote to my 89 year old Grandfather.
Eastebourne
Thank you for all the trouble you took with my Samsung repair.
Julie
I have to say your staff were extremely helpful and I would have no hesitation in using your services again and recommending you to others.